Telehealth available at Sussex County library kiosks
Telehealth is reaching an all-new level of accessibility for Western Sussex residents. A social service kiosk open for business at the Laurel, Seaford and Milford public libraries now offers the service.
Each one is equipped with an iPad with high-speed internet, video chat apps for meetings or job interviews and apps for several healthcare providers nationwide.
Sussex County in particular has a lack of behavioral health professionals, but Delaware Libraries Program Director Nick Martin says telehealth allows patrons to access a large network of resources without geographical restrictions.
“Sometimes the specific need that you have cannot be met just by driving to your local provider," Martin said. "So you’re able to tap into a state-wide and even a nation-wide network.”
Telehealth is also known to reduce no-show rates and wait times.
Martin says they want to make the kiosks and other library services as accessible as possible.
“We’re continuing to adapt to the diverse demographics," he said. "So everything we have is in English but also translated to Spanish and Haitian Creole. Our kiosks are wheelchair accessible and the library staff is there to support people and help however they can.”
Martin notes that the First State is the first place in the country to start a statewide library-led telehealth initiative.
Trained library staff and social workers will also be available to work one-on-one with each person and their individual needs.
Pending funding, 15 additional sites could be available across the state by the end of summer.
You can visit one of the libraries or go to getconnected.delawarelibraries.org to learn more and reserve a time to use the kiosks for free.