The state portal for accessing you or your children’s vaccine records is up and running. But not everyone is able to access their records right away.
The online portal for vaccine records called DelVAX got 7,300 hits in its first week of operation, according to the state public health officials that run it.
“We have gotten a lot of requests for, number one, folks have lost their card, and they want to replace their card, but unfortunately the CDC is not providing any additional cards for us to send out, so we’ve just been providing immunization records out of our system … as proof of their immunization,” said Jim Talbott, who directs the state’s Immunizations and Vaccinations for Children program.
But right now only about a third of DelVAX access attempts are successful, Talbott says, mainly because of missing contact information in patients’ profiles.
The portal requires a name, a birth date, a gender and a phone number or email address, which must match the patient’s profile. The portal then sends a code required to access the record.
Talbott says if the portal doesn’t work on your first try, don’t worry.
“Just follow the instructions,” he said. “If it doesn’t match, fill out the data form, send it in, and we’ll get back to them in one to three work days, and everything will be alright after that.”
Talbott says the state also hopes to roll out an option to print a copy of your COVID vaccine card from the portal.
That should come in handy if more employers begin requiring proof of vaccination or regular testing under the mandate President Biden announced last week.
