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DelVAX lets you find your COVID vaccine record, but you may need to update your info

Sophia Schmidt, Delaware Public Media

The state portal for accessing you or your children’s vaccine records is up and running. But not everyone is able to access their records right away.

Theonline portal for vaccine records called DelVAX got 7,300 hits in its first week of operation, according to the state public health officials that run it. 

“We have gotten a lot of requests for, number one, folks have lost their card, and they want to replace their card, but unfortunately the CDC is not providing any additional cards for us to send out, so we’ve just been providing immunization records out of our system … as proof of their immunization,” said Jim Talbott, who directs the state’s Immunizations and Vaccinations for Children program. 


But right now only about a third of DelVAX access attempts are successful, Talbott says, mainly because of missing contact information in patients’ profiles. 


The portal requires a name, a birth date, a gender and a phone number or email address, which must match the patient’s profile. The portal then sends a code required to access the record.


Talbott says if the portal doesn’t work on your first try, don’t worry. 


“Just follow the instructions,” he said. “If it doesn’t match, fill out the data form, send it in, and we’ll get back to them in one to three work days, and everything will be alright after that.”


Talbott says the state also hopes to roll out an option to print a copy of your COVID vaccine card from the portal.


That should come in handy if more employers begin requiring proof of vaccination or regular testing under the mandate President Biden announced last week.

Sophia Schmidt is a Delaware native. She comes to Delaware Public Media from NPR’s Weekend Edition in Washington, DC, where she produced arts, politics, science and culture interviews. She previously wrote about education and environment for The Berkshire Eagle in Pittsfield, MA. She graduated from Williams College, where she studied environmental policy and biology, and covered environmental events and local renewable energy for the college paper.
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